Privacy Policy
Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-learning platform, including our website, courses, and any related services.
At N@U: Neurodiversity @ University, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-learning platform, including our website, courses, and any related services.
By using our platform, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please refrain from using our services.
1. Information We Collect
We collect personal information when you use our platform, which may include the following:
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Account Information: When you sign up or register for our courses, we collect personal details such as your name, email address, phone number, and payment information.
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Course Information: We collect details about your course enrolment and use of modules.
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Usage Data: We collect data on how you interact with our platform, including your IP address, browser type, device information, pages visited, and time spent on our site.
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Communication Data: Any messages, inquiries, or feedback you send us through our contact forms, emails, or support channels.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To process your registration and course enrolment.
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To provide, maintain, and improve our services, including course content and features.
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To communicate with you regarding course updates, new offerings, and other relevant information.
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To analyse usage trends and personalize your learning experience.
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To handle customer service inquiries and resolve issues related to our services.
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To process payments and prevent fraudulent activity.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
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Service Providers: We may share your information with trusted third-party service providers who assist in operating our platform, processing payments, or providing customer support.
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Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe such disclosure is necessary to protect our rights, comply with a judicial proceeding, or prevent fraud.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
4. Security of Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits. However, please note that no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
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Access and Update: You have the right to access, correct, or update your personal information by logging into your account or contacting us.
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Opt-out: You can opt out of receiving promotional emails by following the unsubscribe link in our emails or by contacting us directly.
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Data Deletion: You may request to delete your account and personal information by contacting us. Please note that we may retain certain information for legal or business purposes, as required by law.